The influence of medical sales representatives’ work engagement on job satisfaction and self-perceived performance at the Jordanian pharmaceutical industry a structural equation modeling perspective
Other Title(s)
تأثير انخراط موظفي المبيعات في الرضا الوظيفي و الأداء المدرك في المجال الطبي في شركات الأدوية في الأردن
Joint Authors
al-Rabayiah, Abir A.
al-Dumur, Hani Hamid Hammud
Abu al-Saman, Amjad A.
Source
Jordan Journal of Business Administration
Issue
Vol. 7, Issue 4 (31 Dec. 2011), pp.681-698, 18 p.
Publisher
University of Jordan Deanship of Academic Research (DAR)
Publication Date
2011-12-31
Country of Publication
Jordan
No. of Pages
18
Main Subjects
Pharmacy, Health & Medical Sciences
Business Administration
Topics
Abstract AR
استهدفت الدراسة البحث في مدى تأثير انخراط (إشغال) موظفي المبيعات في الرضا الوظيفي و الأداء المدرك.
و قد تم جمع البيانات من 212 من مندوبي المبيعات العاملين في المجال الطبي في شركات الأدوية في الأردن.
و كان الافتراض بأن هناك علاقة ذات أهمية بين مدى الانخراط )الإشغال) بالعمل و الرضا الوظيفي و الأداء المدرك.
و قد تم استخدام نموذج التحليل الإحصائي (equation modeling ) لاختبار فرضيات الدراسة.
و قد أكدت نتائج الدراسة وجود علاقة بين أبعاد الانخراط بالعمل) النشاطي والتفاني، و الاستيعاب) مع الرضا الوظيفي و الأداء.
إلا ان هذه العلاقات لم تكن كلها في نفس الاتجاه و القوة.
فبينما كانت العلاقة ايجابية بين البعد الأول (النشاطي) لانخراط موظفي المبيعات و الرضا و الأداء المدرك، كانت العلاقة سلبية مع البعدين الآخرين (التفاني و الاستيعاب).
Abstract EN
The purpose of this research was to examine the influence of sales representatives work engagement on their job satisfaction and self perceived performance.
Data were collected from 212 medical sales representatives in 12 pharmaceutical companies in Jordan.
It was hypothesized that work engagement is significantly associated with job satisfaction and self perceived performance.
Utilizing the structural equation modeling, a model was built to test the hypotheses.
The findings of the study supported the hypothesis that work engagement dimensions (vigor, dedication, and absorption) have significant relationships with Job satisfaction and performance.
These relationships, however, were not all in the same direction.
It was found that being vigorous sales representatives has a positive effect on both satisfaction and self perceived performance.
In contrast, sales representatives’ dedications and absorption are negatively related to their satisfaction and self perceived performance.
Managerial implications and research limitations are also discussed
American Psychological Association (APA)
al-Rabayiah, Abir A.& al-Dumur, Hani Hamid Hammud& Abu al-Saman, Amjad A.. 2011. The influence of medical sales representatives’ work engagement on job satisfaction and self-perceived performance at the Jordanian pharmaceutical industry a structural equation modeling perspective. Jordan Journal of Business Administration،Vol. 7, no. 4, pp.681-698.
https://search.emarefa.net/detail/BIM-297512
Modern Language Association (MLA)
al-Rabayiah, Abir A.…[et al.]. The influence of medical sales representatives’ work engagement on job satisfaction and self-perceived performance at the Jordanian pharmaceutical industry a structural equation modeling perspective. Jordan Journal of Business Administration Vol. 7, no. 4 (2011), pp.681-698.
https://search.emarefa.net/detail/BIM-297512
American Medical Association (AMA)
al-Rabayiah, Abir A.& al-Dumur, Hani Hamid Hammud& Abu al-Saman, Amjad A.. The influence of medical sales representatives’ work engagement on job satisfaction and self-perceived performance at the Jordanian pharmaceutical industry a structural equation modeling perspective. Jordan Journal of Business Administration. 2011. Vol. 7, no. 4, pp.681-698.
https://search.emarefa.net/detail/BIM-297512
Data Type
Journal Articles
Language
English
Notes
Includes bibliographical references : p. 695-697
Record ID
BIM-297512
