الخدمات الصحية المقدمة للمرضى المنومين في المستشفيات الحكومية بمدينة إربد-الأردن : دراسة في جغرافية الخدمات

Abstract EN

The study aims at identifying the health services provided by governmental hospitals for in-patients in Irbid City and the extent of the patients' satisfaction with respect to Physicians, hotel services, nursing, social status and connections.

The study sample consists of 224 patients in three governmental hospitals.

The researcher developed a questionnaire that consists of 33 items based on Likert scale to measure the patients' satisfaction.

The findings of the study showed that there were two levels of satisfaction for in–patients : the first is high and the other is low.

The study also signifies that satisfaction with nursing ranked the first followed by social status, connection, physician and hotel services respectively.

The study further showed that there is significant statistical correlation between the aspects of hotel services and income and the aspects of Physician and marital status.

There was no significant statistical evidence between satisfaction and other independent variables.