تقييم أداء نظم المعلومات باستخدام بطاقة الأداء المتوازن مقترح تطوير(ISBSC)‎

Abstract EN

The Balanced Scorecard of technologies important in the field of business intelligence, which are used in evaluating the performance of organizations and include dimensions or perspectives not only focus on the financial dimension as an indicator of performance as supported in the past, but focus on the perspectives other than financial, such as processes, learning and growth, and individuals.

Based on that became the Balanced Scorecard is widely used in business organizations and business information systems, because the systems play an important role in the organization by supporting managers in the decision-making process because the output is information needed by these managers.

It seeks search within the analytical study of the development of the Balanced Scorecard to evaluate the performance of information systems through five perspectives : direct beneficiary, processes and business value and aspirations for the future and technology / information systems, as follows every perspective targets and indicators related to the performance of information systems.

Find recommends the need to adopt this technology in the organization to assess the performance of information systems.