تقييم الممارسة المهنية للخدمة الاجتماعية الدولية في مواجهة المعوقات التي تحد من استفادة اللاجئين الفلسطينيين من خدمات الرعاية الاجتماعية

Abstract EN

This study aimed to recognize the obstacles that limit the Palestine refugees’ benefit from social welfare services provided by the UNRWA.

And defining the roles of the professional practice specialist for the international social work vis-à-vis confronting obstacles that limit the Palestine refugees’ benefit from the social welfare services provided by the UNRWA.

This study belongs to the evaluative studies.

The researcher depended on the scientific method through the social survey by the probable sample of the Palestine refugees, also, the researcher depended on the scientific method through the social survey by the comprehensive inventory system of the social workers in order to define the roles of the professional practice specialist for the international social work vis-à-vis confronting obstacles that limit the Palestine refugees’ benefit from social welfare services.

The researcher applied this study to a selected sample chosen in a systematic random manner using the method of proportional distribution.

The sample consisted of (600) Palestine refugee families in Nablus of different geographical distributions.

Also, the researcher applied this study to the social workers on the relief and social services program affiliated to the UNRWA in the West-Bank, with the total number of (121) social workers.

The results of the study showed that: According to the Palestine refugees’ responses, the results revealed that, the obstacles related to the client system (the Palestine refugee families) reached the average level at 74.33%, with an arithmetic average of 1338.

According to the Palestine refugees’ responses, the results revealed that, the obstacles related to the change agent system (the social worker) reached the average level at 68.21%, with an arithmetic average of 1227.7.

According to the Palestine refugees’ responses, the results revealed that, the obstacles related to the action system (the agency) reached high level at 77.95%, with an arithmetic average of 1403.09.

According to the Palestine refugees’ responses, the results revealed that, the obstacles related to the community system reached high level at 84.55%, with an arithmetic average of 1521.83.

Also, the results of the study showed that; According to the social workers’ responses, the results revealed that, the roles of the specialists of the professional practice of the international social work vis-à-vis confronting social obstacles reached high level at 80.35%, with an arithmetic average of 291.68.

According to the social workers’ responses, the results revealed that, the roles of the specialists of the professional practice of the international social work vis-à-vis confronting economic obstacles reached high level at 83.56%, with an arithmetic average of 303.33.

According to the social workers’ responses, the results revealed that, the roles of the specialists of the professional practice of the international social work vis-à-vis confronting healthy obstacles reached high level at 78.95%, with an arithmetic average of 286.57.

According to the social workers’ responses, the results revealed that, the roles of the specialists of the professional practice of the international social work vis-à-vis confronting obstacles of housing reached high level at 81.31%, with an arithmetic average of 295.14.