درجة نجاعة الخدمات الأكاديمية و التقنية لبوابة جامعة القدس المفتوحة من وجهة نظر طلبتها

Abstract EN

This study aimed at measuring the degree of the efficiency of the academic and technological services of al - Quds Open University academic portal from the viewpoint of the university students.

For this purpose, a questionnaire was designed consisting of four domains as follows: the role of the academic faculty member, the technological facilities, the technical role of the university and the role of the student.

The Study was conducted on a simple random sample consisting of (327) male and female students.

The questionnaire which adopted a five - degree scale was distributed.

Among the results obtained, it was found out that there were statistically significant differences at the level (a< 0.

05) in the means of the degree of the efficiency of the academic and technological services of al - Quds Open University academic portal from the viewpoint of its students attributed to the variables of (college, in favor of the college of Social and Family Development, and place of residence, in favor of villages and camps) .

The study recommended renewing the contracts of the part - time faculty members who outstandingly and effectively use the academic portal continuously to communicate and interact with their students.

In addition, it recommended rewarding, financially and morally, the coordinators of electronic courses who activate the students’ use of the academic portal.