The impact of deploying Internet on travel agencies’ competitiveness : sample study

Abstract EN

Internet has transformed the Tourism sector which relies on information and information management.

The majority of tourism agents are using Internet either for informational or transactional purposes ,in this research we try to study the impact of deploying Internet as an informational tool and as a transactional means, on the competitiveness of Algerian travel agencies .through the study of a sample of travel agencies in Algeria .

we have found that Web sites and Ecommerce enable tourism firms to improve their competitiveness , and led to the restructuring of tourism industry and weakening the role of travel agencies , which are obliged to reinforce their electronic presence and boost their web investments .