دور الهندسة المتزامنة في تعزيز صوت الزبون : دراسة استطلاعية لآراء عينة من المديرين في معمل الألبسة الجاهزة في النجف الأشرف

Abstract EN

The main purpose of this research is to study The role of concurrent engineering in enhancing Voice of the customer, the research problem come from questions talking about the relation and effect concurrent engineering and its dimensions in enhancing Voice of the customer In the Ready clothes factory in Najaf, To achieve the objectives of the research has been tested two main hypothesis and another sub.

The research conducted on a random sample of 43 Person of managers In the Ready clothes factory in Najaf, The data were analyzed using the SPSS program.

The most important results are research There is a good level of Cognitive energies that can be invested in the application of the concurrent engineering methodology.

There is also a great desire of the Workers In the Ready clothes factory in Najaf To provide innovative products that exceed customer expectations, And also from the search results there effect For concurrent engineering in enhancing Voice of the customer, While the study recommended necessity Clarification Concept and importance of concurrent engineering And its different dimensions because of its role in enhancing the voice of the customer And also necessity do the Ready clothes factory in Najaf To replace the existing traditional work environment with a work environment that is in line with the concurrent engineering methodology.