Investigating hotel outsourcing in the Egyptian hotel market : reasons, barriers and activities
Joint Authors
al-Hushi, Sayyid S.
al-Damardash, Jailan M.
al-Said, Uthman A.
Source
Journal of the Faculty of Tourism and Hotels
Issue
Vol. 12, Issue 2 (31 Dec. 2015), pp.48-72, 25 p.
Publisher
Alexandria University Faculty of Tourism
Publication Date
2015-12-31
Country of Publication
Egypt
No. of Pages
25
Main Subjects
Abstract EN
Abstract Due to the increasing importance of “Outsourcing” as one of the strategic management tools used by hotels worldwide, the current study attempts to assess hotel outsourcing in the Egyptian Hotel Industry by providing insights into the outsourcing drivers or reasons and the encountered barriers.
The study also discusses the most common activities outsourced by hotels in Cairo and Sharm El Sheikh.
A total of 48 participants including General and Department Managers working in four and five-star hotels, mainly in Cairo and Sharm El Sheikh participated in this study.
The methods used to collect data included personal interviews using a structured questionnaire.
The findings revealed that outsourcing occurs in a variety of hotel functions and departments including information technology, transportation services, health club, pest control, animation, security, reservation, as well as other activities.
The main reasons for outsourcing in hotels were found to be access of external expertise, reducing costs and focusing on core activities.
Although participating hotels showed interest to expand their scope of outsourcing some constraints are limiting their ability to do so.
Lack of reliable suppliers, minimal knowledge concerning outsourcing adoption, possible risk of providing unqualified staff and hidden relevant costs represented the most significant barriers of outsourcing.
American Psychological Association (APA)
al-Hushi, Sayyid S.& al-Damardash, Jailan M.& al-Said, Uthman A.. 2015. Investigating hotel outsourcing in the Egyptian hotel market : reasons, barriers and activities. Journal of the Faculty of Tourism and Hotels،Vol. 12, no. 2, pp.48-72.
https://search.emarefa.net/detail/BIM-857757
Modern Language Association (MLA)
al-Hushi, Sayyid S.…[et al.]. Investigating hotel outsourcing in the Egyptian hotel market : reasons, barriers and activities. Journal of the Faculty of Tourism and Hotels Vol. 12, no. 2 (2015), pp.48-72.
https://search.emarefa.net/detail/BIM-857757
American Medical Association (AMA)
al-Hushi, Sayyid S.& al-Damardash, Jailan M.& al-Said, Uthman A.. Investigating hotel outsourcing in the Egyptian hotel market : reasons, barriers and activities. Journal of the Faculty of Tourism and Hotels. 2015. Vol. 12, no. 2, pp.48-72.
https://search.emarefa.net/detail/BIM-857757
Data Type
Journal Articles
Language
English
Notes
Record ID
BIM-857757