خدمات المعلومات المقدمة عبر مكتبي التواصل (Liaison Library)‎ بجامعة الإمام عبد الرحمن بن فيصل : دراسة حالة

Abstract EN

The concept of the" librarian" has evolved to become " Library Liaison ", whose role changed from Library resources developer to supporter the users, becoming a "knowledge go-between" who works with the faculty staff to support students’ learning, an actual and active member of the Learning and Research Support Team in the academic departments.

Having valuable skills in finding learning resources, helping students acquire information searching skills, Developing, and evaluating resources, supporting online activities, and supervising research projects for faculty members and students.

In this context, this research aims to study the services of " Library Liaison "at Imam Abdul Rahman bin Faisal University in Saudi Arabia to identify his new functions and services, to be carried out, the mechanisms of communication with the faculty members of the university, and the faculty points of view about the most vital communication activities that would ultimately improve the library services provided to them.

The researcher used the descriptive analysis method to study the services of " Library Liaison "and their most important activities that should be provided to faculty members and researchers inside and outside the academic library at Imam Abdul Rahman bin Faisal University, describing these activities qualitatively and quantitatively.

The research community consisted of the faculty members and research students from the faculties of Arts, Education and Science- as the scope of the researcher's work- And it was carried out in the academic year 2016/2017.

The total number (324) users, who responded to the search instrument correctly (in electronic form and printed), of (116) faculty members and research students; 35.8% from users.

The results of the study revealed that the research community holds the opinion that the services to be provided by the liaison are of great importance in the following fields: collections Development for the academic departments, providing reference services and specialized research services, providing Library instruction services with the academic departments, providing scholar communication services, and finally providing education and training services.

All these responses are very high, which reflects the importance of these activities and services provided by the liaison to faculty members and researchers.

This study can be considered as a guide to help the liaison at the University of Imam Abdul Rahman bin Faisal in identifying the most important activities they should implement to improve the services of the academic library in the university.

Finally, the researcher concluded with a set of recommendations and suggestions based on the results of the research.