حق الرجوع كآلية لحماية المستهلك في العقد المبرم إلكترونيا

Abstract EN

The internet has revolutionized telecommunication and remote contracting between people.

The consumption contract concluded online is one of the most important contracts which is rapidly expanding in the meantime, while it is one of the most serious contemporary contractual transactions as it is increasingly contracted using new means whose consequences are ignored by the consumers; which requires the search for protectionist measures in line with this new contractual mechanism.

Thus, the legislation has to deal with the online transactions and protect the consumer from their risks, by creating the necessary mechanisms to restore balance to consumer relations in order to keep the consumer safe from all risks and harms.

Among these mechanisms, there is the "Right to Retract" which has a significant role to play in protecting against any impetuosity or recklessness when entering into an electronic consumer contract.