Preliminary study on citizens’ satisfaction of E-government services in Jordan
Other Title(s)
دراسة أولية حول رضا المواطنين عن الخدمات الإلكترونية الحكومية في الأردن
Author
Source
Al-Balqa` for Research and Studies
Issue
Vol. 21, Issue 2 (31 Dec. 2018), pp.27-36, 10 p.
Publisher
Publication Date
2018-12-31
Country of Publication
Jordan
No. of Pages
10
Main Subjects
Social Sciences (Multidisciplinary)
Abstract EN
Contemporary governments all over the world are investing in finding new e-service provision approaches as well as improving their existing channels to be matched with citizen’s needs and hence increase citizens’ satisfaction.
Citizens’ satisfaction is considered as a prerequisite to e-government adoption, usage and diffusion.
This research aims at studying the impact of system quality, information quality, trust, and privacy on Jordanian citizens’ satisfaction with e-government services.
The study shows that all the identified factors in the proposed research model would have an impact on Jordanian citizens’ satisfaction with e-government services.
American Psychological Association (APA)
al-Suud, Anas Ratib. 2018. Preliminary study on citizens’ satisfaction of E-government services in Jordan. Al-Balqa` for Research and Studies،Vol. 21, no. 2, pp.27-36.
https://search.emarefa.net/detail/BIM-888059
Modern Language Association (MLA)
al-Suud, Anas Ratib. Preliminary study on citizens’ satisfaction of E-government services in Jordan. Al-Balqa` for Research and Studies Vol. 21, no. 2 (2018), pp.27-36.
https://search.emarefa.net/detail/BIM-888059
American Medical Association (AMA)
al-Suud, Anas Ratib. Preliminary study on citizens’ satisfaction of E-government services in Jordan. Al-Balqa` for Research and Studies. 2018. Vol. 21, no. 2, pp.27-36.
https://search.emarefa.net/detail/BIM-888059
Data Type
Journal Articles
Language
English
Notes
Includes bibliographical references : p. 34-36
Record ID
BIM-888059