استعمال مصفوفة استجابة سلسلة التوريد في تخفيض الهدر : دراسة تطبيقية في مستشفى النسائية و الأطفال التعليمي في الديوانية

Abstract EN

In summary ,the development and the in tensity of competitive at present time ,companies are seeking to increase their performance and gain competitive advantage as the relationship between suppliers and customers are the most important factors affecting the performance of companies this study looking forward to recruit using a supply chain response matrix which is considered to be one of the most important tools for value flow map which seeks to reduce the waste time in services of organizations the women’s and children’s educational hospital in diwaniya govenate was selected as the most important organization for health of the individual and society ,thus contributing to provide the best medical services that individual and society aspire to achieve a competitive advantage to make patients waiting time shorter and who is the most in needof medical care during waiting therefore ,the research aims to achieve as set of objectives identify the causes of the waste time in hospital that been researching and the causes and methods of treatment a number of conclusions have been reached knowing the abilities and skills of employees and the distance between medical care centers and some examine centers in hospital the most important recommendations was to spread the culture of eliminating of waste time among employees and changing the location of some medical care delivers center sin hospital.