جودة العلاقات الاجتماعية و أثرها في تحقيق القيمة المدركة لجودة الخدمة الصحية : دراسة تطبيقية في مستشفى الكفيل التخصصي

Abstract EN

The purpose of this research is to determine the nature of the relationship between the quality of social relations and the perceived value of the quality of health service in the specialist hospital.

methodology / design : 170 questionnaires were distributed to clients (patients) at the specialist hospital.

the number of questionnaires retrieved (153) was (139) valid for statistical analysis, analyzed using smartpls v.3.

.Spss v.22 the importance of the study / the importance of research is to be applied in one of the most important sectors of investment in Iraq, namely the health care sector, and address the problem of realism in the search of the organization sample search for everything that can contribute to create value for the customer.