تطبيق إدارة الجودة الشاملة في الجامعات الفلسطينية و اللبنانية من وجهة نظر أعضاء هيئة التدريس
Other Title(s)
The application of total quality management in Palestinian and Lebanese universities from the perspective of faculty members
Joint Authors
قشمر، علي لطفي علي داود
هادية عبد الرحيم حمود
عربس، سميرة علي
Source
Issue
Vol. 2, Issue 2 (31 Dec. 2019), pp.160-175, 16 p.
Publisher
Zarqa University Deanship of Scientific Research
Publication Date
2019-12-31
Country of Publication
Jordan
No. of Pages
16
Main Subjects
Business Administration
Educational Sciences
Topics
- Management
- Education
- Higher education
- Educational quality
- Palestine
- Lebanon
- Twenty-first century
- Total quality management
Abstract EN
The attention to total quality began during the last two decades of the last century.
The problem of the study is determined in the following questions: - What is the extent of applying TQM in Palestinian and Lebanese universities from the perspective of faculty members? - Does the extent of the application of total quality management in the Palestinian and Lebanese universities vary according to the following variables: scientific rank, the college in which the faculty member works, and experience? A random sample of faculty members is selected in Palestinian and Lebanese universities, where the size of the sample is (153) faculty members during the first academic year (2018/2019), and it is selected using a simple random sample.
The study concludes that the application of total quality management in Palestinian and Lebanese universities is very high on the first dimension, where the level of response is 82%, and it is high on dimensions (2, 3) as it achieved (70% to 79%).
The overall response rate is high in terms of percentage (78%).
The study concludes with a set of recommendations, the most important of which is that the top management in the Palestinian and Lebanese universities should sponsor the application of total quality management, and adopt the incentive system for university employees
American Psychological Association (APA)
قشمر، علي لطفي علي داود وهادية عبد الرحيم حمود وعربس، سميرة علي. 2019. تطبيق إدارة الجودة الشاملة في الجامعات الفلسطينية و اللبنانية من وجهة نظر أعضاء هيئة التدريس. المجلة الدولية لضمان الجودة،مج. 2، ع. 2، ص ص. 160-175.
https://search.emarefa.net/detail/BIM-902623
Modern Language Association (MLA)
قشمر، علي لطفي علي داود....[و آخرون]. تطبيق إدارة الجودة الشاملة في الجامعات الفلسطينية و اللبنانية من وجهة نظر أعضاء هيئة التدريس. المجلة الدولية لضمان الجودة مج. 2، ع. 2 (2019)، ص ص. 160-175.
https://search.emarefa.net/detail/BIM-902623
American Medical Association (AMA)
قشمر، علي لطفي علي داود وهادية عبد الرحيم حمود وعربس، سميرة علي. تطبيق إدارة الجودة الشاملة في الجامعات الفلسطينية و اللبنانية من وجهة نظر أعضاء هيئة التدريس. المجلة الدولية لضمان الجودة. 2019. مج. 2، ع. 2، ص ص. 160-175.
https://search.emarefa.net/detail/BIM-902623
Data Type
Journal Articles
Language
Arabic
Notes
يتضمن هوامش : ص. 173-175
Record ID
BIM-902623