Pros and cons of domestic customer from the view point of hoteliers in Egypt
Joint Authors
Atif, Ahmad Muhammad
Muhammad, Hani Isam al-Din
Source
Journal of Association of Arab Universities for Tourism and Hospitality
Issue
Vol. 15, Issue 1 (30 Jun. 2018), pp.116-125, 10 p.
Publisher
Suez Canal University Faculty of Tourism and Hotels
Publication Date
2018-06-30
Country of Publication
Egypt
No. of Pages
10
Main Subjects
Abstract EN
The objective of the research is to know Pros and cons of domestic customer from the perspectives of hoteliers.
The first stage includes developing a manager’s questionnaire for a sample of eighteen resort hotels in Hurghada and Sharm El Sheikh.
The second stage includes interviewing ten experts in the tourism field.
The results indicated that the majority of hotel managers encourage domestic tourism.
On the other hand, hotel managers prefer to serve foreigners than Egyptian customers due to that the behavior and attitude of Egyptian customers are not acceptable.
The research presented relevant recommendations the most important of which is the need to activate an intensive advertising campaign by the Ministry of Tourism for enhancing Egyptian customers' behavior concerning how to deal with the hotel facilities and to maintain them.
American Psychological Association (APA)
Muhammad, Hani Isam al-Din& Atif, Ahmad Muhammad. 2018. Pros and cons of domestic customer from the view point of hoteliers in Egypt. Journal of Association of Arab Universities for Tourism and Hospitality،Vol. 15, no. 1, pp.116-125.
https://search.emarefa.net/detail/BIM-906377
Modern Language Association (MLA)
Muhammad, Hani Isam al-Din& Atif, Ahmad Muhammad. Pros and cons of domestic customer from the view point of hoteliers in Egypt. Journal of Association of Arab Universities for Tourism and Hospitality Vol. 15, no. 1 (Jun. 2018), pp.116-125.
https://search.emarefa.net/detail/BIM-906377
American Medical Association (AMA)
Muhammad, Hani Isam al-Din& Atif, Ahmad Muhammad. Pros and cons of domestic customer from the view point of hoteliers in Egypt. Journal of Association of Arab Universities for Tourism and Hospitality. 2018. Vol. 15, no. 1, pp.116-125.
https://search.emarefa.net/detail/BIM-906377
Data Type
Journal Articles
Language
English
Notes
Includes bibliographical references : p. 125
Record ID
BIM-906377