استخدام تقنية تحليل مغلف البيانات لقياس كفاءة أداء الوكالات البنكية

Abstract EN

This study aims to show the main use of the“ Data Envelopment Analysis” techniques to measure the performance of banking agencies, which is considered as one from the main new quantity technique which is used in the performance evaluation field and diagnosis the existing differences causes between the homogenous units.

The technique of “ DEA” is quantitative technique uses the linear programming to determinate the relative efficiency of decision taking units which uses the same inputs and products the same out puts and works in the same conditions in order to identify the efficient and the non-efficient units.

This technique is employed in all the fields especially in services sector which is one from the most important components of banks.

This study aimed to apply this technique about 15 active banking agencies in Algiers which is affiliated to one of the main public banks in order to analysis the optimal exploitation to the available possibilities to each agency and how there are differences in performance between these agencies