دور إعادة هندسة العمليات المصرفية في تحقيق الأداء الاستراتيجي : دراسة تطبيقية على عينة من المصارف التجارية العراقية الخاصة

Abstract EN

Purpose / This study aims to determine the nature of the impact between the bank re-engineering processes and strategic application performance on a sample of the Iraqi private commercial banks.

Methodology / Design: The researcher has distributed (163) questionnaires to individuals influential in the decision of the Iraqi private banks, the study sample and questionnaires were retrieved and valid for statistical analysis were (150) questionnaire were analyzed using statistical software Advanced SmartPLS v.3.2.6 Importance of the study / The importance of the study in that it applied in the economic sector, but it is the banking sector as it is the economy artery pulsating because of its active role in financial intermediation and mobilize savings and giving credit to all the different sectors and organizations, and address the real problem was the search sample banks study on the mechanics and new methods to enable them to cope with the intense competition within the sector and achieve strategic performance.

Theoretical results / having knowledge gap about the interpretation of the nature of the relationship between the variables of the current study, the independent variable banking operations re-engineering and the dependent variable strategic performance.

Practical results / study found a range of practical results, including the effect that there is a moral relationship directly between the bank re-engineering processes and strategic performance at the abstract level (0.05).

Scientific effects / can benefit from the findings of the study as the interest in re banking operations engineering lead to the improvement of services provided to customers and thus improve Mqais traditional and modern performances, which leads consequently to achieve strategic performance which is reflected in the achievement of banks, its goals and objectives in the long term.

Originality / value: The study came to fill the knowledge gap represented that there is no Arab or foreign study to the knowledge of the researcher dealt with the relationship and influence between the variables of the study in a specimen hypothetical one, and the importance of this relationship to achieve excellence for the banks of the study sample The main terms: RPB, banking operations, strategic performance, Iraqi commercial banks own, SEM-PLS