مدى تطبيق مبادئي إدارة الجودة الشاملة في كليتي الاقتصاد و العلوم الإدارية بجامعة أم درمان الإسلامية من وجهة نظر أعضاء الهيئة التدريسية

Abstract EN

This study aims to identify the extent to which the principals of Comprehensive Quality Management (CQM) are applied in the Faculty of Economics and Administrative Sciences at Omdurman Islamic University; from Staff Members’ point of View.

Also it aims to identify the effect of the other variables such as: gender, age, academic career and academic experience; in applying the principals of Comprehensive Quality Management.

The population of this study consists of 106 members from the teaching staff.

So, in order to achieve the objectives of this study a questionnaire was designed to collect the data.

Whereby, samples of 65 teaching staff members were chosen to represent the population of the study.

This was at the percent of 61.32% from the population of the study.

The SPSS program was used to test hypotheses based on the mean and standard deviations.

So that, the researcher found that the results of this study correspond to three hypotheses: firstly, there are no statistically significant differences among teaching staff members; regarding the extent to which the principals of Comprehensive Quality Management are applied on the faculties of economics and administrative sciences; except for the variable of gender, age, academic career.

The study also denied the Null hypnosis, which proved that there is no statistical difference in the degree of applying the principles of Comprehensive Quality Management (CQM) on the faculties of economics and administrative sciences except for the variable of the years of academic experience.

Thus, the researcher accepted the alternative hypnosis that assumed the existence of statistical difference in the degree of applying the principles of Comprehensive Quality Management (CQM) on the faculties of economics and administrative sciences except for the variable of the years of academic experience.

The study concluded with some recommendations, most of which are: spreading the culture of comprehensive quality among the members of teaching staff, the administrators, the students and the workers.