الموازنة بين الحياة و العمل و أثرها على ارتباط العاملين في شركات تكنولوجيا المعلومات و الاتصالات في الأردن

Other Title(s)

Work-life balance and it’s impact on employees’ engagement at information technology and communication companies in Jordan

Dissertant

المساد، إسراء محمود

Thesis advisor

العمري، غسان عيسى إبراهيم

University

Amman Arab University

Faculty

College of Business

Department

Human Resources

University Country

Jordan

Degree

Master

Degree Date

2018

English Abstract

This study aimed to measure the impact of work-life balance on employees’ engagement at information technology and communication companies in Jordan.

The study used descriptive and analytical methodology to deal with and classifying data, by designed and developed a questionnaire to be a study tool, in order to collect data from a study sample, then analyzed through the Statistical Package for Social Sciences (SPSS v.22).

The study population consisted of ITCC in Jordan, the study sample was (61) randomly selected companies and the sampling unit involved (346) employees from mid and lower managerial levels at information technology and communication companies (ITCC) in the Business Park in Jordan, while the study sample was (61) companies selected randomly, and the sampling unit consisted from the employees in the middle and lower managerial levels, they were (346).

The study found that there is an impact of work-life balance in all if its dimensions (satisfying family’s needs, work pressure, flexible working hours and remote work) on employees' engagement in all if its dimensions (involvement, employees’ satisfaction and enthusiasm) at ITCC in Jordan.

The study recommended a group of recommendations for ITCC in Jordan; the importance of maintaining the current level of work-life balance, and working on developing it in a regular basis, especially in reducing work pressures, depending more on remote work and providing flexible work programs.

Moreover, the study recommended the importance of giving more attention to all of the dimensions that related to increase employees’ capacity to meet their professional and personal duties at the same time.

Main Subjects

Business Administration

Topics

• Employees
• Labour
• Life
• Jordan
• Telecommunications companies

No. of Pages

111

Table of Contents

• APA
• MLA
• AMA

Language

Arabic

Data Type

Arab Theses

Record ID

BIM-936178