المشكلات التي تواجه الصم و ضعاف السمع في مجال الرعاية الصحية المقدمة لهم في مدينة الرياض بالمملكة العربية السعودية

Abstract EN

This study aimed to identify the extent to which deaf and hard of hearing people in Riyadh are aware of healthcare services, identify healthcare problems faced by these people, and to identify to what extent they are satisfied with healthcare services provided to them.

the study used a descriptive statistical method and the questionnaire was used as a tool for collecting data.

a sample of 97 deaf and hard of hearing individuals have completed the survey.

results showed that their awareness of healthcare services was moderate and that deaf clubs, deaf associations, and their deaf peers were at the top of their resource of information list while newspapers and the media were at the bottom of that list.

findings also revealed that deaf and hard of hearing people faced high rate of healthcare problems and that the appointment issues followed by weak sign language translation services.

findings also revealed that their satisfaction about healthcare services was moderate and that sign language translation services achieved the lowest rate of satisfaction.

based on these findings, the researcher made some recommendations to improve the healthcare services for deaf and the hard of hearing people in Saudi Arabia.