Availability of the learning organization elements and their impact on achieving competitive advantage a case study : Orange Jordan Telecommunication

Abstract EN

The research has aimed at identifying the impact of elements of the learning organization (team learning, systemic thinking, self-mastery of employees, organization environment) in achieving the competitive advantage with its dimensions (quality, cost reduction, innovation).

The research population has consisted of all employees of Orange Jordan Telecommunication.

The research sample has consisted of (156) employees of the company.

The questionnaire has been used as a instrument to survey the views of the research sample.

The results have showed that there has been a statistically significant impact at the level of (α<0.05) for the availability of elements of learning organization (team learning, systemic thinking, self-mastery of employees, organization environment) on achieving the competitive advantage with its dimensions (quality, cost reduction, innovation).

It has also showed that Orange Jordan Telecommunication enjoys a moderate level of possession of elements of learning organization and application of competitive advantage.

In the light of the results, the research has recommended the need to increase attention to the elements of learning organization (team learning, systemic thinking, self-mastery of employees, organization environment) for its importance in raising the efficiency of organizational performance and thus achieving the competitive advantage of Orange Jordan Telecommunication.