تحديات تطبيق إدارة المعرفة بجامعة الجزيرة-السودان

Abstract EN

This paper aimed to identify the obstacles of the application of the knowledge management program at Al-Gazira University in Sudan.

It also aimed at finding the organizational culture of the university and its impact on the application of knowledge management.

The study was an investigation of the several challenges fronting the educational institutions in implementing the knowledge management program.

Therefore, the cultural, organizational, and technological challenges are among these challenges.

Had the university administration establish an ICT infrastructure that would contribute to a successful implementation of the knowledge management program? One of the hypotheses examined was that there was a statistically significant correlation between organizational culture and the application of knowledge management.

There is also a direct correlation between trust, transparency, and the effective flow of knowledge.

The study followed the descriptive approach in data collection, classification and presentation, and the analytical method in analyzing data.

The research concluded with several findings: the most important of which was that the organizational culture of the university influenced the application of knowledge management concepts, besides the lack of awareness and inspiration among the university staff to exchange information.

Moreover, the university did not keep pace with the technological developments and challenges facing the organizational leadership.

The research recommended the need to organize workshops to create and develop an organizational culture that allows sharing knowledge and learning from others, and to shift from organizations that rely on the monopoly of knowledge and focus at one organizational level, to the more open and transparent systems that support the flow and diffusion of knowledge.