الالتزام بالإعلام في مجال خدمات السياحة و الأسفار : دراسة تحليلية

Abstract EN

The Tourism and Travel Agency plays a prominent role in convincing the tourist of a certain touristic trip, which means that the tourist relies heavily on its experience and specialization in the field of tourism.

In order for the tourism and travel agency to be eligible for such confidence, it is necessary to inform and provide the tourist with all necessary information and data about the touristic trip and the services to be provided during the negotiation phase and the implementation of the contract with the customer.

Indeed, this would create a kind of equality between a professional (the tourism agency) and a weak consumer (the tourist) in accordance with the principle of good faith and honesty in contracts, which requires the non-exploitation of the tourist ignorance (customer) and the betrayal of the legitimate confidence that the latter puts in the Tourism and Travel Agency.