Improving public sector organizations' performance through application of benchmarking : trade benchmarking model, case studies from Dubai public sector organizations

Joint Authors

Bishari, Karim
Ashur, Iman

Source

Revue des Sciences Economiques, de Gestion et Sciences Commerciales

Issue

Vol. 12, Issue 3 (s) (31 Dec. 2020), pp.619-632, 14 p.

Publisher

Mohamed Boudiaf-Masila University Faculty of Economic Commercial and Management Sciences

Publication Date

2020-12-31

Country of Publication

Algeria

No. of Pages

14

Main Topic

Economics & Business Administration

Topics

Abstract EN

The purpose of this paper is to examine the relationship between public sector organizations' performance and benchmarking.

This study is based on case study methodology where data were collected from various resources.

The results from Dubai government entities that applied TRADE benchmarking model show that there is a significant impact of benchmarking application on performance improvement.

The first case was the mechanical department of Dubai police that could increase vehicle availability and labor productivity.

The second one was Dubai Municipality that also managed to increase the percentage of purchase requisitions processed within specific period of time.

American Psychological Association (APA)

Ashur, Iman& Bishari, Karim. 2020. Improving public sector organizations' performance through application of benchmarking : trade benchmarking model, case studies from Dubai public sector organizations. Revue des Sciences Economiques, de Gestion et Sciences Commerciales،Vol. 12, no. 3 (s), pp.619-632.
https://search.emarefa.net/detail/BIM-987371

Modern Language Association (MLA)

Ashur, Iman& Bishari, Karim. Improving public sector organizations' performance through application of benchmarking : trade benchmarking model, case studies from Dubai public sector organizations. Revue des Sciences Economiques, de Gestion et Sciences Commerciales Vol. 12, no. 3 (Special Issue) (2020), pp.619-632.
https://search.emarefa.net/detail/BIM-987371

American Medical Association (AMA)

Ashur, Iman& Bishari, Karim. Improving public sector organizations' performance through application of benchmarking : trade benchmarking model, case studies from Dubai public sector organizations. Revue des Sciences Economiques, de Gestion et Sciences Commerciales. 2020. Vol. 12, no. 3 (s), pp.619-632.
https://search.emarefa.net/detail/BIM-987371

Data Type

Journal Articles

Language

English

Notes

Includes appendices : p. 632

Record ID

BIM-987371