Improving public sector organizations' performance through application of benchmarking : trade benchmarking model, case studies from Dubai public sector organizations
Joint Authors
Source
Revue des Sciences Economiques, de Gestion et Sciences Commerciales
Issue
Vol. 12, Issue 3 (s) (31 Dec. 2020), pp.619-632, 14 p.
Publisher
Mohamed Boudiaf-Masila University Faculty of Economic Commercial and Management Sciences
Publication Date
2020-12-31
Country of Publication
Algeria
No. of Pages
14
Main Subjects
Economics & Business Administration
Topics
Abstract EN
The purpose of this paper is to examine the relationship between public sector organizations' performance and benchmarking.
This study is based on case study methodology where data were collected from various resources.
The results from Dubai government entities that applied TRADE benchmarking model show that there is a significant impact of benchmarking application on performance improvement.
The first case was the mechanical department of Dubai police that could increase vehicle availability and labor productivity.
The second one was Dubai Municipality that also managed to increase the percentage of purchase requisitions processed within specific period of time.
American Psychological Association (APA)
Ashur, Iman& Bishari, Karim. 2020. Improving public sector organizations' performance through application of benchmarking : trade benchmarking model, case studies from Dubai public sector organizations. Revue des Sciences Economiques, de Gestion et Sciences Commerciales،Vol. 12, no. 3 (s), pp.619-632.
https://search.emarefa.net/detail/BIM-987371
Modern Language Association (MLA)
Ashur, Iman& Bishari, Karim. Improving public sector organizations' performance through application of benchmarking : trade benchmarking model, case studies from Dubai public sector organizations. Revue des Sciences Economiques, de Gestion et Sciences Commerciales Vol. 12, no. 3 (Special Issue) (2020), pp.619-632.
https://search.emarefa.net/detail/BIM-987371
American Medical Association (AMA)
Ashur, Iman& Bishari, Karim. Improving public sector organizations' performance through application of benchmarking : trade benchmarking model, case studies from Dubai public sector organizations. Revue des Sciences Economiques, de Gestion et Sciences Commerciales. 2020. Vol. 12, no. 3 (s), pp.619-632.
https://search.emarefa.net/detail/BIM-987371
Data Type
Journal Articles
Language
English
Notes
Includes appendices : p. 632
Record ID
BIM-987371