Exploring relationship marketing practices in hotel institutions through user generated reviews : an analysis of some TripAdvisor reviews in an Algerian hotel
By: Maouahib, Zerouati; Qattaf, Fayruz. Revue Stratégie et Développement. Vol. 9, no. 3 (2019), pp.84-104, 21 p.
Subjects: Algeria; Hotels; Marketing; Tripadvisor; Twenty-first century