أثر التمكين الإداري على الأداء التنافسي للمؤسسة الخدمية : حالة المديرية العملية التصاالت الجزائر بورقلة

الملخص EN

This study aims to determine the impact of the administrative empowerment dimensions (delegation of authority, teamwork, incentives, training) on the competitive performance of the services institution.

The study was conducted on a sample consisting of 66 administrative workers in the practical Directorate of Algeria Telecom, Ouargla.

The collected data were analyzed using the SPSS program.

The results of the study showed that there is a statistically significant impact of administrative empowerment on the competitive performance of the practical Directorate of Algeria Telecom, Ouargla.