مراحل تشكيل علاقات ناجحة مع الزبائن : دراسة حالة مؤسسة "موبيليس"

الملخص EN

Many of the successful institutions seeks by all means to establish a relationships with their customers, Confirming that the equation of success no longer depends on the promotion of innovative and distinctive products, and provide the appropriate price, but depend primarily on building successful relationships with customers.

Proceeding by attracting and classified them according to appropriate standards, then work to satisfied and retain them in the long term, with the use of communication channels to facilitate interaction with the enterprise by the way they want.