Effect of organizational citizenship behavior on employees turnover intention : a case study of the African company of glass-Jijel

الملخص EN

This study aimed at identifying the effect of organizational citizenship behavior (OCB) (consisting of: Altruism, courtesy, sportsmanship, conscientiousness and civic virtue ) on employees turnover intention of the African company of glass in Jijel.

The study hypotheses were tested on a study sample of 85 employees using multiple regression based on the statistical package for social sciences (SPSS).

The study found that there is a statistically significant effect of citizenship behavior dimensions on turnover intention.

The dimension of conscientiousness has an effect on the dependent variable turnover intention, while the other dimensions have no statistically significant effect on turnover intention.

Practical suggestions and prospects for the study were also presented.