نموذج مقترح لواقع تطبيق مبادئ إدارة الجودة الشاملة في المؤسسات الاقتصادية : دراسة مجموعة من المؤسسات الجزائرية

الملخص EN

The study aims to examine the topic of the reality of applying the principles of total quality management in Algerian economic institutions; To achieve the goal, the descriptive approach was relied upon by designing a questionnaire containing 29 questions distributed to 108 frameworks in the institutions under study.

The SPSS program was adopted in the analysis, to show the results of the study that the institutions apply the principles of total quality management and also show a difference in the respondents' evaluation of the availability of principles according to personal and job data