مهارات أخصائي المعلومات في ظل عروض الخدمات الإلكترونية : حالة مكتبة الدكتور أحمد عروة بجامعة الأمير عبد القادر للعلوم إسلامية قسنطينة

الملخص EN

The skills of information specialists for Electronic Services offers: Case of Dr.

Ahmed Arwa Library at Emir Abdulkader University of Islamic Sciences Constantine.

Pr.

Aknouche Nabil Bilel Hedjaznabil.

aknouche@univ-constantine2.

dz bilel.

hadjez@univ-constantine2.

dzThe aim of the study is to measure the level of skills of the human staff specialized in the library of Dr.

Ahmed ourwa at Emir Abdul kader University of Islamic Sciences necessary to offer electronic services that meet the quality requirements to achieve the satisfaction of the users, the study was used on the case study methodology and the questionnaire was adopted as a key tool for data collection.

The study found that the respondents had an average level of the skills to deal with the various technologies necessary to provide electronic services.

key words: Specialist Information, Skills Evaluate, Electronic Services offers, Ahmed Arwa Library.