The role of the information technology in upgrading the services provided by the travel and the tourism companies

الملخص EN

The In the field of tourism, the Information technology has become an effective promotional channel in providing the electronic tourist services.

It is no longer an option for those in charge of the tourism sector; it has rather become an imperative necessity for its ease that it offers, whether in the field of planning, promotion, marketing, reservation, contracting, the financial settlement, .

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etc The World Tourism Organization has alerted the governments, the bodies and the institutions, and this is due to the availability of reducing the cost of the tourist service production.

On the one hand, it contributes to raising the tourism promotion and reducing the costs through reducing employment and raising the capabilities of the workers and training them to use the computers, the Internet, the applications and the programs, improving the service provided and expanding the customer base.