أثر التدريب الإداري على أداء موظفي بلديات محافظة القدس

الملخص EN

The study aimed to identify the impact of administrative training in the Jerusalem governorate (an applied study on the municipalities of East Jerusalem), knowing the factors affecting the training and its relationship with the performance of the employees of the mentioned municipalities.

The study was restricted to the municipalities of East Jerusalem, which were (3) municipalities, and the researcher relied on the descriptive analytical approach to achieve the goals of the study; the researcher used the questionnaire as a tool to collect data.

The study reached many results, the most important are: Training leads to improved employee performance and helps raise their job capabilities, and that the availability of training programs within the strategic plans of the municipalities, and the availability of specialized trainers and the appropriate environment for training leads to achieving the goal of training, also it was found that there were no statistically significant differences in the impact of administrative training on the performance of municipal employees due to the study variables.

Based on the results of the study, The researcher recommended several recommendations, the most important are: The training should be within the strategic plans of the municipalities and involve the employees in preparing these plans, Providing the appropriate environment for training and material requirements for training courses, as well as the use of experts specializing in management training to reach high levels of performance and accomplish work efficiently and effectively.