العلاقة المتبادلة بين إدارة الجودة الشاملة و الرأس مال الفكري

الملخص EN

Quality management has become a long-term planning strategy.

But has become part of the culture The change caused by Total Quality Management has had an impact on the strategy by focusing on the needs and expectations of clients In addition to allowing the staff of the Organization to obtain an improvement keep on going.

This reflects the bidirectional relationship between intellectual capital and overall quality, both complementing some that enhance the organization's competitiveness and enhance its competitive advantage, which contributes to wealth creation.