إدارة الجودة الشاملة في المؤسسات العامة : رؤية سوسيولوجية للمعوقات و صعوبات التطبيق

الملخص EN

The economic, social and administrative development achieved through the implementation and adoption of management development through the introduction of total quality management in many developed countries and even in developing countries, in the sectors Education, Health, Services, Environment, Security, Military Systems and Other Social Systems, Economic Competitiveness, Development and Social Welfare.

The Total Quality Management System Addresses Several Problems chronicities in the public sector and clearly eliminates the administrative and organizational barriers and difficulties that hinder the performance of the company objectives and create customer dissatisfaction and human resources.