عوامل نجاح إدارة الأزمات في المستشفيات العامة : دراسة استطلاعية لآراء العاملين في مستشفيات محافظة ذي قار

الملخص EN

The current research aims to shed light on the concept of crisis management, clarifying the factors of success of crisis management and determining the availability of the factors that characterize the successful management of crises in the public sector hospitals in Dhi Qar governorate from the point of view of doctors.

In order to achieve the objectives of the research, a questionnaire was used that includes a set of parameters to deal with the crises of variables (planning, communication, information, skill and leadership, team) that were used to measure the commitment of public hospitals in Dhi Qar province to the management of crises according to the opinions of doctors working in these hospitals.

The research community consisted of workers in public hospitals in Dhi Qar province, The sample of the research was randomly selected by physicians working in these hospitals, The statistical program (SPSS) was used to analyze the data obtained, conclusions and recommendation were provided to contribute in increasing the efficiency and effectiveness of dealing with crises in public hospitals in Dhi Qar province.