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Using the Integration of Discrete Event and Agent-Based Simulation to Enhance Outpatient Service Quality in an Orthopedic Department
المؤلفون المشاركون
Ying, K.-C.
Kittipittayakorn, Cholada
المصدر
Journal of Healthcare Engineering
العدد
المجلد 2016، العدد 2016 (31 ديسمبر/كانون الأول 2016)، ص ص. 1-8، 8ص.
الناشر
Hindawi Publishing Corporation
تاريخ النشر
2016-03-09
دولة النشر
مصر
عدد الصفحات
8
التخصصات الرئيسية
الملخص EN
Many hospitals are currently paying more attention to patient satisfaction since it is an important service quality index.
Many Asian countries’ healthcare systems have a mixed-type registration, accepting both walk-in patients and scheduled patients.
This complex registration system causes a long patient waiting time in outpatient clinics.
Different approaches have been proposed to reduce the waiting time.
This study uses the integration of discrete event simulation (DES) and agent-based simulation (ABS) to improve patient waiting time and is the first attempt to apply this approach to solve this key problem faced by orthopedic departments.
From the data collected, patient behaviors are modeled and incorporated into a massive agent-based simulation.
The proposed approach is an aid for analyzing and modifying orthopedic department processes, allows us to consider far more details, and provides more reliable results.
After applying the proposed approach, the total waiting time of the orthopedic department fell from 1246.39 minutes to 847.21 minutes.
Thus, using the correct simulation model significantly reduces patient waiting time in an orthopedic department.
نمط استشهاد جمعية علماء النفس الأمريكية (APA)
Kittipittayakorn, Cholada& Ying, K.-C.. 2016. Using the Integration of Discrete Event and Agent-Based Simulation to Enhance Outpatient Service Quality in an Orthopedic Department. Journal of Healthcare Engineering،Vol. 2016, no. 2016, pp.1-8.
https://search.emarefa.net/detail/BIM-1108686
نمط استشهاد الجمعية الأمريكية للغات الحديثة (MLA)
Kittipittayakorn, Cholada& Ying, K.-C.. Using the Integration of Discrete Event and Agent-Based Simulation to Enhance Outpatient Service Quality in an Orthopedic Department. Journal of Healthcare Engineering No. 2016 (2016), pp.1-8.
https://search.emarefa.net/detail/BIM-1108686
نمط استشهاد الجمعية الطبية الأمريكية (AMA)
Kittipittayakorn, Cholada& Ying, K.-C.. Using the Integration of Discrete Event and Agent-Based Simulation to Enhance Outpatient Service Quality in an Orthopedic Department. Journal of Healthcare Engineering. 2016. Vol. 2016, no. 2016, pp.1-8.
https://search.emarefa.net/detail/BIM-1108686
نوع البيانات
مقالات
لغة النص
الإنجليزية
الملاحظات
Includes bibliographical references
رقم السجل
BIM-1108686
قاعدة معامل التأثير والاستشهادات المرجعية العربي "ارسيف Arcif"
أضخم قاعدة بيانات عربية للاستشهادات المرجعية للمجلات العلمية المحكمة الصادرة في العالم العربي
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تقوم هذه الخدمة بالتحقق من التشابه أو الانتحال في الأبحاث والمقالات العلمية والأطروحات الجامعية والكتب والأبحاث باللغة العربية، وتحديد درجة التشابه أو أصالة الأعمال البحثية وحماية ملكيتها الفكرية. تعرف اكثر
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