استراتيجية مقترحة لتقويم برامج الجودة الشاملة لرفع كفاءة الموارد البشرية في المستشفيات الجامعية

الملخص EN

The investment in human beings of the main entrances to ensure that the development is not only on the grounds that these people are the very development and its device operation, but also to possessing the potential that qualifies them to achieve the desired development and enables them to maintain the achievements and ensure its strategy, and then the development in general and the development of human resources in particular the axes of development in any society, is the human element first mover of the development process which is the basic of which the beneficiary, which requires the best investment of all human potential, and study aimed to develop a proposed strategy for evaluating the overall quality to raise the efficiency of human resources in university hospitals programs, and used systematic study induction and deduction through a questionnaire that has been applied to a sample of workers university hospitals of university Eldemerdash and patients hospital Almitrdaan them by 379 single, the study concludes there are significant relationship between (Mnzawmh- Anasser- criteria and indicators Manage overall quality and raising the efficiency of human resources in hospitals university, the study recommended the need for the institutions to exercise its regulatory oversight on medical facilities on a regular basis and without interruption and to ensure the application of the regulations and the laws applicable to the quality of service.