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Healthcare Engineering: A Lean Management Approach
المؤلف
المصدر
Journal of Healthcare Engineering
العدد
المجلد 2020، العدد 2020 (31 ديسمبر/كانون الأول 2020)، ص ص. 1-17، 17ص.
الناشر
Hindawi Publishing Corporation
تاريخ النشر
2020-10-05
دولة النشر
مصر
عدد الصفحات
17
التخصصات الرئيسية
الملخص EN
This work tries to answer the following question: can healthcare be engineered using lean management tools? Lean is known to achieve successful results when implemented in the manufacturing sector.
Typical results are operational cost reduction, cycle time reduction, and higher customer satisfaction.
The service sector, however, has seen mixed results.
For the last two decades, educators and healthcare professionals are trying to implement lean tools in healthcare.
Some reported success and many did not, for variety of reasons.
In this paper, we search the literature and reveal the special nature of healthcare services, success factors, and barriers facing implementation of lean in healthcare.
We then conduct a survey of 18 elite Jordanian hospitals to study the case holistically.
Statistical analysis of the survey results confirmed some of what the literature revealed; organizational leadership seems to be the most dominant factor, followed by knowledge of employees about lean, training, and patient satisfaction (customer focus).
Another important finding, not captured by the literature, is that lean implementation success depends on educating physicians about continuous improvement and lean and ensuring they are part of the improvement team.
Based on the revealed enablers and obstacles, we created a full lean implementation framework.
This framework was then used along with selected engineering tools to implement lean in a major hospital successfully.
Implementation results showed 60% of reduction in cycle time, 80% reduction in operational cost, and many other benefits.
نمط استشهاد جمعية علماء النفس الأمريكية (APA)
Abdallah, Abdallah A.. 2020. Healthcare Engineering: A Lean Management Approach. Journal of Healthcare Engineering،Vol. 2020, no. 2020, pp.1-17.
https://search.emarefa.net/detail/BIM-1186591
نمط استشهاد الجمعية الأمريكية للغات الحديثة (MLA)
Abdallah, Abdallah A.. Healthcare Engineering: A Lean Management Approach. Journal of Healthcare Engineering No. 2020 (2020), pp.1-17.
https://search.emarefa.net/detail/BIM-1186591
نمط استشهاد الجمعية الطبية الأمريكية (AMA)
Abdallah, Abdallah A.. Healthcare Engineering: A Lean Management Approach. Journal of Healthcare Engineering. 2020. Vol. 2020, no. 2020, pp.1-17.
https://search.emarefa.net/detail/BIM-1186591
نوع البيانات
مقالات
لغة النص
الإنجليزية
الملاحظات
Includes bibliographical references
رقم السجل
BIM-1186591
قاعدة معامل التأثير والاستشهادات المرجعية العربي "ارسيف Arcif"
أضخم قاعدة بيانات عربية للاستشهادات المرجعية للمجلات العلمية المحكمة الصادرة في العالم العربي
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تقوم هذه الخدمة بالتحقق من التشابه أو الانتحال في الأبحاث والمقالات العلمية والأطروحات الجامعية والكتب والأبحاث باللغة العربية، وتحديد درجة التشابه أو أصالة الأعمال البحثية وحماية ملكيتها الفكرية. تعرف اكثر
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