أثر الهندسة الإدارية (الهندرة)‎ على الولاء التنظيمي على العاملين في الشركات الصناعية في شمال الضفة الغربية

الملخص EN

This study aimed to examine the extent of the impact of re-engineering on the organizational loyalty of workers in Palestinian industrial companies operating in the northern West Bank, according to the organizational loyalty approach.

Where the researcher used the descriptive and analytical method, the study population consisted of 21048 male and female workers, from the records of the Chambers of Commerce and Industry in the northern West Bank (2020).

A sample of 379 individuals was selected, and the most important findings of the study were that the extent of re-engineering administrative processes, with an estimated percentage of (70.

4%), and that the degree of organizational loyalty among workers in industrial establishments according to the respondents was high with an overall mean (3.

75) and a standard deviation (0.

469).

The study recommended several recommendations, the most important of which was urging the concerned authorities to prepare the organizational structure based on the orientation of the process and to show that in the organizational structure of industrial establishments, and collective decision-making that includes Senior management with employees, as this contributes to giving motivation to employees to pay attention to the implementation of these decisions and support them.