Improve the information technology infrastructure at Saudi Airlines (SAUDIA)‎ by adapting and implementing agile project management methodology

الملخص EN

This study aimed to introduce an adapted and applied Agile methodology for the Information Technology (IT) teams working at Saudi Arabian Airlines SAUDIA.

The research methodology has been based on the best practices for managing the change as well as executing the managerial practices smoothly.

The method development procedures were implemented using the design science research approach including problem identification, designing the proposed methodology and evaluating the case studies.

The methodology included several stages, which are preparatory stage, employees' analysis stage, Agile PM methodology selection stage, agile adaptation, agile implantation and developing agility principles for SAUDIA.

After that, a questionnaire was distributed amongst the agile team to evaluate their perception of the agile method.

Results showed a strong relationship between the implementation of agile methods and performance of IT staff members, where members working according to agile method have better performance compared to those working according to the traditional method.

The study recommended gradual adoption of agile method for the entire sectors in the SAUDIA.

The study also recommended the need to involve all workers in the process of managing and executing tasks within the company