The impact of business process reengineering (BPR)‎ on the reduction of the production costs in the Jordanian public shareholding companies listed on the ASE

الملخص EN

The current study aimed to figure out the impact of the Business Process Reengineering (BPR) on the reduction of the production costs in the Jordanian public industrial shareholding companies; the study has adopted the descriptive applied approach.

The study population consisted of all the public industrial shareholding companies listed on the ASE which amounted to 73 until the end of 2018.

A random, stratified and representative sample consisting of 44 industrial companies was chosen that was distributed across all the industrial sectors.

Data required to achieve the objectives of the study was collected through preparing and distributing questionnaires to the managers and employees in the industrial companies at different administrative levels.

The study showed that the level of the scale of the BPR in the industrial companies was medium and the scale of the level of the reduction of the production costs was medium.

The study further revealed a significant impact for the dimensions of the BPR on the reduction of the production costs where the dimensions (organizational structures engineering and the HR engineering) had the most prominent impact on the reduction of the production costs.

The study most important recommendations include the need to move away from the routine in the job, following modern administrative methods to coordinate the job between units and departments in the company, expanding the circle of powers exercised by the middle and lower departments and providing a suitable and safe working environment for employees for increasing the productivity and the efficiency of processes to reach the optimum level of using the available resources and reducing the production and operational costs.