أثر إدارة المعرفة في تحقيق الميزة التنافسية للمؤسسة الاقتصادية : دراسة حالة شركة الإسمنت عين التوتة- باتنة

الملخص EN

Abstract This study aims to identify the effect of knowledge management in achieving a competitive advantage in the cement company of Ain Touta Batna, through the four knowledge management processes, through the point of view of its workers.

A questionnaire was designed and distributed to the study sample whose size was estimated at 54.The study showed that there is a positive medium correlation between knowledge management processes and the competitive, with a positive impact of knowledge management in achieving its competitive advantage.

There was agreement by the sample that the company have a competitive advantage, through the results a set of recommendations was presented.