إدارة الأزمات الفنية و علاقتها بتطوير أداء القنوات الفضائية و الأرضية الفلسطينية

الملخص EN

This study aimed at identifying technical crisis management and its relationship to developing the performance of the Palestinian Satellite Channels and Local channels.

The study used the descriptive-analytical method, and the population of the study was selected from the TV channel employees that occupy the supervisory jobs and their number was (62).

The study used a complete census style and handed out a (62) questionnaire, (62) of them were given back with a response rate of 100%.

The results showed that the relative mean of the whole technical crises management field is of .(57.07%)This means that there is a relative agreement by the study sample individuals.

In addition, the relative average of the whole performance development dimensions was (60.24%) showing that there is a medium agreement on performance development dimensions.

Furthermore, the study concluded that the dimensions of technical crisis management have a positive effect and statistically significant relationship at the level of (α ≤ 0.05) on performance development