أهمية تطبيق معايير ميدان العلاقة مع المحيط الاقتصادي و الاجتماعي للمرجعية الوطنية لضمان الجودة (Rnaqes)‎ في تحسين جودة خدمات مؤسسة التعليم العالي الجزائرية : دراسة تحليلية لجامعة سطيف1 على ضوء نتائج تقرير التقييم الذاتي و الخارجي

الملخص EN

This study aims to shed light on on the reality of applying the economic and social environment standards Stipulated in the National Reference for Quality Assurance at Setif1 University and its contribution in ameliorating higher education quality at this university.

To achieve this goal, we relied on the information provided by both the university’s self-evaluation and external report.

The most important results reached in the study are the interest of decision-makers in applying the relationship with the economic and social environment standards to improve the quality of training, scientific research and community service.

Nevertheless, its application remains to a moderate degree, the study presented a set of proposals that would improve the application of the economic and social environment standards at the University of Setif 1.