أثر الأنماط القيادية في تعزيز ثقافة الجودة : دراسة ميدانية في المؤسسات الحاصلة على جائزة الملك عبدالله الثاني للتميز في الأردن

الملخص EN

This study aimed to examine the impact of leadership styles in enhancing quality culture in institutions that have won the King Abdullah II Award for Excellence, where three leadership styles were selected to represent independent variables: transformational, transactional and entrepreneurial leadership.

To achieve the objectives of the study, the descriptive analytical approach was used in order to prepare the theoretical framework, and then to collect data by developing a questionnaire specifically for this purpose.

The study population consisted of the staff working at the institutions that have won Award for the eighth cycle (2016-2017) from both the public and private sectors in Jordan, which included (12) institutions, whereas the number of employees in these institutions was (5,521), and the number of the sample members was (426).

The study data were analyzed using a number of appropriate statistical methods, where the results showed a statistically significant effect for the transformational, transactional, and entrepreneurial leadership styles in enhancing the quality culture.

The results also showed that the level of practice of the transformational leadership style came in first place at a high level, followed by the transactional leadership style in second place at an average level, followed in third place by the entrepreneurial leadership style at an average level as well.

In terms of impact, the transformative leadership style was the most effective in promoting quality culture, followed by the entrepreneurial leadership style, and then the transactional leadership style which came in third place.

In the light of the results, the study came up with a number of recommendations.