درجة تحقيق إدارة الجودة الشاملة في كلية الإعمال في الجامعات الأردنية من وجهة نظر أعضاء الهيئة التدريسية

الملخص EN

This study aimed to find out the degree of achieving comprehensive quality in the College of Business in Jordanian universities, The descriptive analytical method was used and the study sample was chosen from the faculty members at the Amman Arab and Arab Open Universities during the second semester of the year 2019/2020, As the number of the sample members reached 27 distributed by 20 members from Amman Arab University and 7 members from the Open Arab University, In order to achieve the objectives of the study, the study tool that consisted of the fields was based on the commitment of senior management, continuous improvement, the academic field, technologies, the university’s relationship with the local community.

And the purpose of the study tool and its stability were confirmed.

The results showed a high degree of achievement of comprehensive quality management in the College of Business from the viewpoint of the faculty members.

There are no differences for the variables of the study (academic rank and experience), and there are differences in the variables (age and university from which they graduate).The researcher recommended adopting the philosophy of comprehensive quality management and applying it to the College of Business in Jordanian universities.