الذكاء الاستراتيجي و أثره في إدارة استمرارية الأعمال : دراسة حالة في أمانة عمان الكبرى

الملخص EN

The study aimed to identify the impact of strategic intelligence (foresight, future vision, partnership) on business continuity management (top management support, risk assessment and mitigation, business impact analysis, awareness and training) in the Greater Amman Municipality.

To achieve the objective of the study, the researchers developed a questionnaire that included (35) paragraphs; The study population consisted of (74) managers and heads of departments at the upper and middle administrative levels in the Greater Amman Municipality.

The researchers conducted a comprehensive survey of the study population where 62 questionnaires were valid for analysis, the study reached a number of results: • There is a statistically significant impact at the level of significance (p≤0.05) of strategic intelligence in its dimensions on business continuity management by its dimensions combined in Greater Amman Municipality.

• There is a statistically significant impact at the level of significance (p≤0.05) of strategic intelligence with its combined dimensions on the dimensions of business continuity management (top management support, risk assessment and risk mitigation, business impact analysis, awareness and training) each individually in the Greater Amman Municipality.

In the light of the findings of the study, the researchers recommended a number of recommendations, including: • Enhancing strategic intelligence behaviors among managers and department heads in Greater Amman Municipality, as it plays a major role in the success of Business Continuity Management programs.

• The need to establish a special department for business continuity management in the Greater Amman Municipality, and support the section with computerized information systems