انعكاسات الصمت التنظيمي على الذاكرة التنظيمية للمنظمة : مقاربة سوسيولوجية

الملخص EN

Organizational silence appears as a social fact that imposes its presence in organizations, as many individuals have vital ideas that help improve organizational processes, support work relationships and intensify their interdependence, but they are reluctant to put it publicly, the causes and factors causing this phenomenon may vary, but in all cases it is They represent a serious threat to organizations that seek to ensure their continuity and enhance their competitiveness.

In order to avoid this phenomenon, organizations need individuals who are able to communicate and meaningful dialogue, defend their beliefs, and share their explicit and tacit knowledge in private with others, which is the main challenge facing the organizations of the current era that have realized that controlling tacit knowledge is the cornerstone of building organizational memory.

Because of the importance of the issue of organizational silence, this study aims to bring a closer understanding of this phenomenon, and discover its repercussions, especially on the organizational memory of the organization.