Reducing quality costs : is the key to minimize the company costs-case study of Khantar company

الملخص EN

This study aims to highlight the importance of measuring and analyzing quality costs, as they can be important source for a significant reduction in company costs.

Through the study of kantar's quality costs for the year 2016, we found that the company is incorrectly investing in quality costs, spending more on failure after it has occurred rather than spending against causes of it occurring, which it incurred - additional costs that could have been avoided.

In the end, we suggest that it take advantage of the hypothetical case that we presented in this study.