أثر مهارات التعامل مع مرضى (Covid19)‎ على جودة الخدمة الصحية و زيادة حالات الشفاء : دراسة ميدانية في مستشفى حكيم سعدان بولاية بسكرة (2021-2020)‎

الملخص EN

The study aims to identify the effect of the dealing skills with (covid19) patients on the quality of the health service at Hakim Saadane Hospital in Biskra.

The study finds that there is a positive relationship for dealing skills on the quality of the health service and that the interest of the medical staff (doctors, administrators, nurses) and their good behavior with their patients instills confidence in them and reduces their fear of disease, as well as helped them recover.